Upcoming software — not publicly released yet

We’re building Paddle-Up for nonprofits and schools, with a planned launch in May 2026. Join the waitlist for updates.

Docs & guides

Help for every stage of your event

This hub collects the topics teams ask about most. Full article pages can be expanded here or linked to your knowledge base when you are ready.

Accounts, data & platform

Paddle-Up uses Firebase for authentication and product analytics, MongoDB for application data, and Stripe for payments—so sign-in, telemetry, and money each follow well-documented providers.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Getting started

Connect Stripe, configure your first campaign, and invite team members with the right permissions.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Auctions & product sales

Catalog items, online or in-room sales, bidding when you need it, and clean receipts.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Ticketing & attendees

How to sell tickets, manage tables, and run check-in for any fundraiser format.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Payments & fees

Understand Stripe processing, the Paddle-Up $0.15 platform fee, and where to read payouts.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Volunteers & operations

Coordinate shifts, roles, and night-of logistics without losing track of updates.

Detailed walkthroughs coming soon—share your priorities on the contact page so we can ship the articles you need first.

Need something that is not listed yet? We prioritize documentation based on customer questions—reach out and we will point you to the right resource.