Product
Email that stays tied to tickets, forms, and payments
Threads stay focused on what matters: tickets sold, custom form submissions, and payments. When something needs fixing, you can update auction items, review form submissions, and adjust purchased tickets without leaving the email manager—so staff spend less time jumping between tools.
Fundraising inboxes drown in forwards and screenshots because the underlying work lives elsewhere. Paddle-Up keeps email conversations anchored to the same records your team already trusts—so “who bought what?” and “what still needs approval?” are answered in one place, not three tabs and a PDF.
Threads organized by real work
Instead of generic mailboxes that mix everything together, email flows reflect the operational buckets your team already uses: tickets sold, custom form submissions, and payments. That context makes it easier to prioritize night-of questions, follow up on incomplete intake, and reconcile what finance expects to see.
- Clearer handoffs between registration, catalog, and donor relations
- Fewer “can you resend that?” loops when the record is one click away
- Less duplicate typing between email and the campaign workspace
Edit from the email manager
When a message surfaces something that needs changing—an auction item detail, a form submission, or a purchased ticket—staff can act inside the email manager instead of opening a separate workflow. That keeps corrections in sync with the thread that started it, and reduces the risk of a reply going out while the underlying record is still wrong.
Procurement email AI when volume picks up
Organized threads are the foundation; procurement email AI adds automatic triage on inbound mail when your organization has AI tokens. Each analysis reads the conversation against live campaign data and proposes links and follow-ups your staff approve—nothing changes until someone confirms it.
- Propose tying donor threads to donated items or ticket/bundle procurement
- Surface order, attendee, and meal context when parents ask about tickets or dinner
- Draft replies with real order-edit or payment links when appropriate
Learn more about procurement email AI →
Built for teams who still live in email
Email is not going away—it is how committees coordinate. The goal is not to replace every message with in-app chat; it is to make sure those messages point at the same truth as ticketing, auctions, and forms, so your organization sounds confident when it matters most.
See pricing for every feature
One transparent rate—Stripe processing plus 0.1% + $0.15 per transaction. AI is pay-as-you-go when you use the assistant—purchase tokens per organization. The models we run are not cheap; including unlimited AI in our low per-transaction fee would not be sustainable.
